Frequently Asked Questions
Answers to common questions about Football Compass.
01 Is Football Compass licensed and which gambling authority regulates it?
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Yes – Football Compass operates under a licence from the Malta Gaming Authority (MGA) and also holds a UK Gambling Commission (UKGC) certification for UK players. The MGA licence means we adhere to strict fairness, player‑protection and anti‑money‑laundering standards. You can verify our licence numbers on the regulator’s public register.
02 What deposit and withdrawal options does Football Compass support, and how long do payouts take?
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Football Compass accepts Visa and Mastercard credit/debit cards, Skrill, Neteller, ecoPayz, direct bank transfer, and cryptocurrencies (BTC, ETH, USDT). Deposits are processed instantly for most methods, while withdrawals are completed within 24 hours for e‑wallets, 3‑5 business days for card transactions, and up to 48 hours for crypto after identity verification.
03 What is the Football Compass welcome bonus and what wagering must I complete before withdrawing?
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New customers receive a 100 % match bonus up to $200 on their first deposit. The bonus is subject to a 30× playthrough requirement on the bonus amount only, which must be cleared within 30 days of activation. Once the requirement is met, any resulting winnings can be withdrawn using your preferred payout method.
04 How can I set deposit limits or self‑exclude my Football Compass account?
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You can manage your spending by heading to the ‘Responsible Gaming’ section of your account settings, where you can set daily, weekly or monthly deposit caps. If you need a break, you can request self‑exclusion for a period ranging from 24 hours to several months, during which your account will be locked and you’ll be prevented from logging in. Both tools are free and take effect immediately.
05 What happens to my bet if a World Cup match is postponed or canceled on Football Compass?
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If a match is postponed for more than 24 hours, all bets on that game are void and the stake is returned to your account. Should the match be rescheduled within that 24‑hour window, the bet remains valid until the official kick‑off time is confirmed. In the case of a match being cancelled entirely, the wager is refunded automatically.
06 Why does Football Compass require ID and proof of address, and how is my personal data protected?
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We ask for identity documents and a recent proof of address to comply with anti‑money‑laundering regulations and to confirm you are of legal gambling age. Your data is encrypted with TLS 1.3 and stored in secure, access‑controlled servers; it is never shared with third parties for marketing purposes. Once your documents are verified, you can withdraw winnings and access all site features.